Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and Policy Author and, on the right, a brief summary of changes between this and the previous version.

Student Complaints Management Policy

Show Field Notes

Status	Historic	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	5th February 2018	This is the date on which this version of the document came into effect.
Review Date	5th February 2021	The next review of this document is scheduled to commence on this date.
Approval Authority	Vice-Chancellor	The noted authority approved this is version of the document.
Approval Date	1st February 2018	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	6th August 2018	This is the date on which this version expires. It may still apply, conditionally, after this date.
Responsible Manager - Policy	Nicolette Lee Executive Director, Quality and Standards +61 3 9479 6480	This is the officer generally responsible for day to day administrative matters.
Author	Adam Boyce +61 3 9479 5308	This is the author of record for this version of the document.
Enquiries Contact	Adam Boyce Manager, Student Complaints +61 3 9479 5308	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

Revisions approved by the Vice-Chancellor on the recommendation of the Senior Executive Group, 1 February 2018 (SEG18/11).

Clauses Amended:Policy: All Procedure: All