(1) This Procedure outlines and aligns the relevant legislative compliance obligations with the University’s Health and Safety Policy regarding pets and assistance animals brought onto campus. (2) This Procedure applies to: (3) This Procedure forms part of the Health and Safety Policy suite and the Disability Policy which governs its application. (4) Assistance animals can make a profound difference in the lives of people with disabilities. The University supports the important work of these animals and their role in enabling people with disabilities to access higher education and employment. (5) The University also recognises that non-assistance animals can also play a role in supporting individuals with a disability. Where there is sufficient evidence that a non-assistance animal is required, the University will consider whether permission will be granted for such animals to enter buildings and built-up areas as part of the University’s consideration of reasonable adjustment under equal opportunity legislation. (6) Conversely, the University prohibits domestic pets from entering buildings, built up areas and University vehicles (unless approval has been granted in accordance with the procedure below) owing to potential risks and/or disturbances to staff, students and the campus more generally. As per the University Grounds Statute 2009, animals should not be taken into built up areas and University buildings unless an exemption applies. Exemptions prescribed by this procedure include: (7) The University recognises that there may be exceptional circumstances where a pet may need to be bought into a built-up area or University building. Should an exceptional circumstance exist, the staff/student must apply in writing and receive approval from their head of Divisional area prior to the pet being bought onto campus and a built-up area of the University. (8) A written request should be made to the head of the Divisional area for approval and provide details on: (9) Approving positions must take into consideration any potential risks, disturbances and individual objections including: (10) A request must not be made for a restricted breed dog, dangerous dog, or menacing dog as defined in the Domestic Animals Act 1994 (Vic). (11) If written approval is provided, the animal owner must comply with the responsibilities outlined in Part E below and ensure that their pet is accompanied and controlled/restrained. (12) The approving head of Division may also request that a pet be removed from campus. (13) An assistance animal (which is also commonly referred to as a service animal) is defined under the Disability Discrimination Act 1992 (Cth) as a dog or other animal that: (14) An assistance animal is deemed such when it has undertaken formal training OR is in-training with an accredited training organisation to perform a service function for the owner/handler who has a disability, including physical, sensory, psychiatric, intellectual, or other mental disability. (15) All assistance animals (which are generally dogs) operating on university campuses need to have satisfactorily completed or be in training with an accredited training provider to perform specific work/tasks that mitigates their handler’s disability, including physical, sensory, psychiatric, intellectual, or other mental disability. This can include but is not limited to guide dogs, hearing dogs, mobility assistance animals, physical assistance animals, psychiatric assistance animals, assistance animals for development/intellectual disabilities, seizure alert/response animals and diabetes alert animals. (16) The Wellbeing Dog program and partnership between the University and the Centre for Service and Therapy Dogs Australia (CSTDA) is recognized as a training provider. Participants of the program are recognised by the University as being in training to be an ‘assistance animal’ and will have public access rights while on campus, subject to the specified exceptions in the restricted areas listed in the clause below. (17) As stated in the University Grounds Statute 2009, service and assistance animals have access to all La Trobe University campuses and facilities with the exception of: (18) There are several other types of animals which do not meet the legal definition and are not considered ‘assistance animals’ including companion, emotional support, therapy, facility and visitation animals. The University recognises the service and supporting role that these animals have in an individual's life and will assess and make reasonable adjustments for any individual requests that it receives. Requests and supporting documentation should be directed in the first instance to: (19) In all instances which involve a non-assistance animal, a Risk Assessment to identify reasonable adjustments will be undertaken with the Health and Safety team before the animal will be allowed on campus. The Risk Assessment ensures there are appropriate provisions and controls in place and that any necessary communications are undertaken to manage the expectations of all other stakeholders. (20) Whilst on campus, all animals will: (21) The service and assistance animal owner/handler is responsible for: (22) Managers and leaders are responsible for: (23) The Health and Safety Team is responsible for: (24) All staff, students, contractors and visitors are responsible for: (25) For assistance where there may be a danger to a person or property, or if an animal is found unattended, University Security will be contacted in the first instance, please refer to Security and Emergency Assistance contact numbers. (26) University Security may contact the relevant authority to request the removal or detainment of an animal. (27) For the purpose of this procedure: (28) This Policy is made under the La Trobe University Act 2009. (29) Associated information includes:Health and Safety Procedure - Pet and Assistance Animals
Section 1 - Key Information
Top of Page
Policy Type and Approval Body
Administrative – Vice-Chancellor
Accountable Executive – Policy
Chief Operating Officer
Responsible Manager – Policy
Senior Manager, Health and Safety
Review Date
19 December 2026
Section 2 - Purpose
Section 3 - Scope
Top of PageSection 4 - Key Decisions
Top of Page
Key decisions
Role
Review and approve the hazard risk assessment to enable a non-assistance animal to attend campus
Local area supervisor or manager
Approve visiting pets on campus for staff
Local area supervisor or manager
Section 5 - Policy Statement
Top of PageSection 6 - Procedures
Part A - Pets in Built Up Areas and University Buildings
Part B - Assistance Animals
Part C - Social Behaviour and Expectations
Part D - Responsibilities
Animal Owner/Handler
Managers and Leaders
Health and Safety Team
All Staff, Students, Contractors and Visitors
Part E - Emergency or Immediate Assistance
Section 7 - Definitions
Top of PageSection 8 - Authority and Associated Information
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