Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and Policy Author and, on the right, a brief summary of changes between this and the previous version.

Student Complaints Management Policy

Status	Current
Effective Date	7th May 2021
Review Date	15th April 2024
Approval Authority	Vice-Chancellor
Approval Date	15th April 2021
Expiry Date	Not Applicable
Responsible Policy Officer	Adam Boyce Manager, Student Complaints +61 3 9479 5308
Author	Jessica Price Advisor, Investigation and Misconduct
Enquiries Contact	Quality and Standards

Summary of Changes from Previous Version

07/05/2021 - Revisions to the Policy were approved by the Vice-Chancellor on the recommendation of the Senior Executive Group on 15 April 2021 (SEG21/63).

Clauses Amended:Policy: All
Procedure: All